Shipping policy

Shipping Policy

Shipping locations

We ship Australia-wide.

We can also ship internationally by quotation only. Please contact us before ordering for an international shipping quote.

Email: sales@aussieswings.com.au
Phone: +61 8 8367 5003

Shipping rates (Australia)

Shipping rates are calculated at checkout based on:

  • Delivery state and postcode
  • Product size and weight
  • Shipping class (small items, medium items, tyre swings, oversized items, etc.)

Remote and country locations:
Some remote or country locations may require additional freight charges. If this applies, we will contact you before dispatch to confirm the revised shipping cost.

If the additional freight cost is not accepted, the order may be cancelled and refunded, less any non-refundable payment processing fees.

International shipping

International shipping is not automatically calculated at checkout.

Please contact us for a freight quote before purchasing.

If an international order is placed without prior quote approval, the order may be cancelled and any non-refundable payment processing fees will be deducted from the refund.

Dispatch time

Orders are typically dispatched within 1–3 business days for in-stock items.

Custom or made-to-order items may require additional manufacturing time.

Delivery timeframes

  • Metro areas: 2–7 business days
  • Regional areas: 3–10 business days
  • Remote areas: longer depending on location
  • International: varies depending on country and carrier

Shipping carriers

We use Australian courier and freight providers, including services arranged through freight brokers such as Interparcel and similar providers.

Tracking details will be provided where available.

Local pickup

Aussie Swings
12 Dundee Avenue
Holden Hill SA 5088
Australia

Pickup is available by arrangement.

Damaged or missing items

Please inspect your order upon delivery.

If damage occurs, contact us within 48 hours with photos.

Contact

Email: sales@aussieswings.com.au
Phone: +61 8 8367 5003